If you use HDFC Bank, keeping your mobile number updated is essential. Without the right number, you’ll miss OTPs, SMS alerts, and other important updates from the bank. The good news is that HDFC makes it fairly simple to update your contact details. Whether you want to change mobile number in HDFC Bank online or prefer visiting a branch, you have multiple options.

Key Takeaways

  • You can update your HDFC Bank mobile number via NetBanking, ATM, PhoneBanking, or by submitting the HDFC Bank mobile number change form at a branch.
  • Online requests require OTP verification and may also need ATM authentication.
  • Offline requests involve filling and submitting the HDFC Bank mobile number change form online or at the branch.
  • Keep both your old and new mobile numbers active until the update is confirmed.

Why Updating Your HDFC Mobile Number Matters

Think about how many times you rely on OTPs for secure banking. Or those instant SMS alerts that tell you when money comes in or goes out of your account. All of this depends on having your correct mobile number linked. If your number has changed, it’s important to request an HDFC phone number change quickly so you don’t face interruptions.

How to Change HDFC Bank Mobile Number Online (NetBanking)

One of the simplest ways to do an HDFC Bank online mobile number change is through NetBanking.

  1. Log in to HDFC NetBanking using your Customer ID and password.
  2. Go to Profile > Update Personal Details > Update Mobile Number.
  3. Enter your new mobile number.
  4. Authenticate using the OTP sent to your existing number.
  5. Submit the request and note the reference number.

This process ensures a quick and secure HDFC update mobile number without visiting the branch.

HDFC Bank Mobile Number Change via ATM

If you don’t use NetBanking, you can complete your HDFC phone number change using an ATM.

  1. Insert your HDFC debit card and enter your PIN.
  2. Select More Options > Update Mobile Number.
  3. Enter your new mobile number.
  4. Confirm the details and collect the reference slip.

This method is ideal for customers looking for a self-service option.

Change Mobile Number in HDFC Bank Through Branch Visit

If you prefer personal assistance, you can update your number at your home branch.

  1. Visit the branch during working hours.
  2. Ask for the HDFC Bank mobile number change form.
  3. Fill in your account and new mobile details.
  4. Attach valid ID and address proof.
  5. Submit the form for processing.

Processing usually takes 2–3 working days. Some branches may also accept the HDFC Bank mobile number change form online if downloaded and printed beforehand.

Hybrid Method: Internet Banking + ATM Authentication

HDFC Bank also allows a combined method for extra security.

  1. Initiate a request via NetBanking under profile settings.
  2. Enter your new mobile number and submit.
  3. Receive an ATM verification code.
  4. Visit an HDFC ATM within 24 hours, select mobile number update, and enter the code.

This ensures both online and offline authentication for your HDFC mobile number change online request.

Documents Required for HDFC Bank Phone Number Change

  • Identity Proof: Aadhaar, PAN, Passport, or Voter ID.
  • Address Proof: Utility bill, rental agreement, or government-approved proof.
  • Account Details: Account number, debit card, or passbook.

How to Track HDFC Bank Mobile Number Update Status

  1. Log in to HDFC NetBanking.
  2. Go to Service Requests > Track Status.
  3. Enter your request reference number.

View the current status (Pending, In Process, or Completed).

Final Thoughts

An updated mobile number means smoother, safer banking. Whether you go online, use an ATM, or submit the HDFC Bank mobile number change form at a branch, the process is designed to be simple.

Need help with other financial-related guidance? Follow Richnook Blog, and our experts will help you out in your financial journey.

Frequently Asked Questions

1. How to change mobile number in HDFC Bank without visiting branch?

You can update via NetBanking, ATM, or PhoneBanking without visiting a branch.

2. Can I change my HDFC mobile number online?

Yes, through NetBanking or by using the HDFC Bank online mobile number change process with ATM verification.

3. How long does it take for HDFC mobile number change?

Online and ATM updates are processed within 24–48 hours. Branch updates take 2–3 working days.

4. Is there a charge for HDFC Bank mobile number change?

No, HDFC Bank does not charge for updating your mobile number.

5. Can I update my mobile number from abroad?

Yes, via NetBanking. However, additional verification may be required for overseas requests.

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