Keeping your mobile number updated with Punjab National Bank (PNB) is more than just a formality — it’s essential for secure banking. Without the correct number registered, you risk missing OTPs, transaction alerts, and crucial updates from your bank. Thankfully, PNB makes it easy to complete a mobile number update through NetBanking, ATMs, or by submitting the PNB mobile number change form at your branch. This step-by-step guide covers every method so you can smoothly manage a Change Mobile Number in PNB Bank without hassle.

Key Takeaways

  • You can update your PNB-registered mobile number via NetBanking, ATM, or branch.
  • PNB sometimes requires ATM verification for added security.
  • The Punjab National Bank mobile number change form is mandatory for branch requests.
  • Keep both old and new numbers active until your update is confirmed.

How to Change PNB Mobile Number Online

PNB’s NetBanking platform makes a mobile number change online simple and secure.

  1. Log in to PNB One.
  2. Go to Profile > Personal Details.
  3. Select Update Mobile Number.
  4. Enter your new number and confirm.
  5. Authenticate with the OTP sent to your old number.

Once verified, your new number is updated within 24–48 hours.

Update PNB Mobile Number via ATM

You can also complete a Change Mobile Number in PNB Bank at an ATM:

  • Insert your debit card and enter your PIN.
  • Select Other Services > Mobile Number Registration.
  • Type your new number carefully.
  • Confirm details displayed on screen.

This is one of the fastest ways to update your mobile number without paperwork.

Change PNB Mobile Number by Visiting a Branch

Prefer in-person service? You can update your number at your nearest PNB branch.

  1. Carry your valid ID proof (Aadhaar, PAN, Passport, etc.).
  2. Request the PNB mobile number change form.
  3. Fill in your account and contact details.
  4. Submit the form with your documents.

Branch updates take 2–3 working days, but you’ll have the assurance of direct verification.

Hybrid Method: Online + ATM Verification

PNB also offers a two-step process for stronger security:

  • Begin the request through NetBanking.
  • Receive a reference number.
  • Visit a PNB ATM within 24 hours and select the update approval option.
  • Enter your reference number to confirm.

This ensures only authorised account holders can complete the update.

Documents Required for PNB Mobile Number Change

  • Identity Proof: Aadhaar, PAN Card, Passport, or Voter ID.
  • Address Proof: Recent utility bill, rental agreement, or government-approved proof.
  • Account Details: Account number, debit card, or passbook.

Punjab National Bank Mobile Number Change Form

For branch updates, you’ll need the official PNB mobile number change form. It requires details like account number, existing and new mobile numbers, and your signature as per bank records. You can download it from the PNB website or collect it directly at the branch.

How to Check Your PNB Mobile Number Update Status

  1. Log in to PNB One.
  2. Go to Service Requests > Track Status.
  3. Enter your reference number.
  4. View your update progress (Pending, In Process, or Completed).

Conclusion

An updated mobile number ensures smooth and safe banking with Punjab National Bank. Whether you choose to use PNB mobile number change online, update through an ATM, or submit the Punjab National Bank mobile number change form at a branch, the process is simple and secure.

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Frequently Asked Questions

1. How long does it take to update my PNB mobile number?

Online and ATM updates usually finish within 24–48 hours. Branch updates may take 2–3 days.

2. Can I update my number if I’ve lost my old phone?

Yes. Visit your nearest branch with ID proof and submit the mobile number change form.

3. Is there a fee for updating my mobile number in PNB?

No, the process is free of cost.

4. Can one number be linked to multiple PNB accounts?

Yes, you can register the same number across accounts by mentioning them in your form.

5. What happens if I don’t update my mobile number?

You may miss OTPs, alerts, and essential updates, which can affect secure banking.

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