Keeping your mobile number updated with the State Bank of India (SBI) is crucial for secure and seamless banking. Your registered mobile number is directly linked to important services like OTP verification, balance alerts, and transaction updates. Whether you want to change SBI mobile number online, submit a mobile number change request at an SBI ATM, or submit an application at your home branch, this guide walks you through every method in simple, clear steps.

How to Change SBI Registered Mobile Number Online

If you’re comfortable using digital banking, the online SBI change mobile number process is the fastest option. You only need your login credentials and access to your existing mobile number for OTP verification.

Step-by-step: SBI Online Mobile Number Update

1. Log in to Online SBI

Go to SBI’s official website and sign in using your username and password. Make sure you’re connected to a secure network.

2. Go to Profile Settings

Click the ‘Profile’ tab and open the ‘Personal Details’ or ‘Contact Information’ section.

3. Select ‘Update Mobile Number’

Choose the option to update SBI mobile number. Your current registered number will appear on the screen.

4. Enter Your New Mobile Number

Type your new mobile number carefully. Double-check it before submitting.

5. Verify and Confirm

You’ll receive an OTP for verification. Enter it and complete the request. SBI will confirm once the new number is linked to your account.

How to Update or Change SBI Mobile Number Through ATM

If you prefer offline options but don’t want to visit a branch, the SBI ATM mobile number change method is quick and straightforward.

Steps to Change SBI Phone Number at ATM

1. Visit Any SBI ATM

Insert your SBI debit card and enter your PIN.

2. Open the Services Menu

Choose ‘Services’ or ‘More Options’ from the ATM screen.

3. Select Mobile Number Registration

Pick ‘Mobile Number Registration’ → ‘Update Mobile Number’.

4. Enter the New Number

Use the keypad to enter your new mobile number. Review it before confirming.

5. Confirm & Collect Receipt

The ATM will print a receipt acknowledging your SBI mobile no change request. The update usually syncs within 24 hours.

How to Change SBI Mobile Number by Visiting Your Branch

If your old number is inactive, lost, or you prefer manual assistance, updating the number at your home branch is the best option.

Steps for SBI Mobile Number Update Through Branch

1. Visit Your SBI Home Branch

Carry valid ID and account details.

2. Request the Mobile Number Change Form

Ask for the SBI mobile number change form or contact update form.

3. Fill in Required Details

Enter your:

• Account number
• Old mobile number
• New mobile number
• Name
• Signature

4. Submit With Documents

Provide self-attested photocopies of your ID and address proof.

5. Get Acknowledgment

Updates usually take 24–48 hours to reflect.

Change SBI Mobile Number Online With ATM Approval (Hybrid Method)

This method is ideal if you want to start the process online but complete verification through an ATM.

Steps for Hybrid SBI Mobile Number Change

1. Initiate Request Online

Go to the profile section and submit your request.

2. Receive a Reference Number

This reference number is mandatory for ATM verification.

3. Visit Any SBI ATM Within 24 Hours

Insert your card → go to ‘Mobile Number Approval’.

4. Enter Reference Number

Input the reference number received online.

5. Complete Verification

Confirm, collect receipt, and the change will reflect shortly.

Documents Required for SBI Mobile Number Update

To ensure a smooth process, keep these ready:

• Identity proof – Aadhaar, PAN, Passport, Voter ID
• Address proof – utility bill, Aadhaar, rental agreement
• Account details – passbook, account number
• Passport-size photo (if required)
• Existing mobile number proof (optional but helpful)

SBI Mobile Number Change Application Form

The SBI mobile number changing form is available at all branches and also online.
Download Link (Official SBI):
https://retail.onlinesbi.sbi/sbijava/mobilenochange.html

This form includes:

• Registered mobile number
• New mobile number
• Account holder details
• Declaration

Make sure to fill it out neatly to prevent delays.

How to Check if Your SBI Mobile Number Has Been Updated

After submitting the request, you can track the update status online.

Steps

1. Log in to Online SBI.
2. Visit Profile → Personal Details.
3. Click on ‘Track Request’ or ‘Status’.
4. Confirm if the new mobile number is displayed.
5. Request an OTP or test transaction to ensure everything works.

If it hasn’t updated within 48 hours, contact SBI customer support.

Final Word

Updating your mobile number in your SBI account is vital for secure banking and uninterrupted access to essential services. SBI offers multiple ways to change your mobile number, including online SBI change mobile number, ATM updates, hybrid methods, and direct branch assistance.

By following the steps in this guide and keeping your documents ready, you can easily complete the mobile number update in SBI account without hassles.

Frequently Asked Questions